Octo’s IC customer serves a broad array of customers through 100+ top level internet domains with no common structure or brand. The current structure does not meet customer needs and costs to maintain these web presences are not sustainable.
Octo’s approach our Enhanced User Experience (UX) solution. This approach includes a customer-centric methodology for web design, brand management, enterprise search, content management, interactive map, brand management, and information discovery.
The design, development, and delivery of the new web presence resulted in significant cost reductions, enhanced service delivery and increased collaboration across the IC.